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CARECONNECT | CONNECTED CARE PLATFORM

Build your own connected-care ecosystem.

Connect patients, medical devices, healthcare teams and digital services through one integrated platform.

CareConnect gives healthcare companies the technology foundation to build their own connected-care solutions — bringing together patient workflows, medical device connectivity, gateway infrastructure, emergency response, remote communication, cloud services and branded mobile applications.

Whether you are building a remote patient monitoring solution, a connected medical device ecosystem or a complete digital-care platform, CareConnect helps you bring the pieces together.

careconnect hero
01 · WHAT CAN YOU BUILD?

From remote monitoring to complete digital-care platforms.

Start with the connected-care capability your organisation needs, then compose gateway, workflows, integrations and applications into a product you own.

CONNECTED CAREDigital Healthcare Platforms

Digital Healthcare Platforms

Build branded patient applications and clinician-facing portals with patient onboarding, consent, device assignment, communication and care-management workflows.

02 · EDGESPHERE HEALTH

Connect medical devices to the cloud.

A healthcare connectivity gateway designed to bring medical devices and healthcare environments online.

EDGESPHERE HEALTHEdgeSphere Health

EdgeSphere Health is a key product we actively offer. It provides the connectivity foundation for healthcare companies that need to connect medical devices, collect device data and integrate with cloud-based healthcare applications.

Connect your medical devices to the cloud. EdgeSphere Health provides the connectivity foundation to collect device data, integrate healthcare equipment and enable connected-care applications.

Gateway capabilities

  • Medical device connectivity and data acquisition
  • Device-to-cloud communication
  • Connectivity between healthcare environments and cloud applications
  • Gateway status and connectivity monitoring
  • Integration with CareConnect services and customer healthcare platforms
  • Support for connecting multiple device types, subject to supported interfaces and integrations

What customers can build

  • Remote patient monitoring deployments
  • Connected medical device solutions
  • Hospital and clinical device connectivity systems
  • Healthcare data collection and cloud integration solutions
  • Custom healthcare applications requiring a device connectivity layer
EdgeSphere Health
03 · PATIENT & CARE WORKFLOWS

Bring patient journeys and care operations together.

CareConnect supports the workflows healthcare companies need to build their own patient and care-management experiences.

PATIENT WORKFLOWSCareConnect

Enrolment & onboarding

Patient enrolment and onboarding into your connected-care programme.

Identity & consent

Patient identity and consent management for device and data association.

Device assignment

Associate devices and gateways with patients under your programme rules.

Measurements & history

Measurement collection and history for care visibility over time.

Trends & alerts

Health trends and alerts configured for your care workflows.

Care-team workflows

Patient and care-team workflows across your connected-care experience.

Device & gateway monitoring

Visibility into device and EdgeSphere Health connectivity status.

Programme operations

Operational views for the teams that run your connected-care product.

careconnect workflows ui
04 · SOS & EMERGENCY RESPONSE

Connect patients to emergency assistance when it matters.

Enable SOS and emergency-response workflows as part of a connected-care experience. CareConnect supports integration with SOS services so that patient applications and connected-care solutions can initiate emergency assistance workflows and communicate relevant information to configured response services.

SOS INTEGRATIONCareConnect

Extend connected care beyond monitoring. Integrate SOS and emergency response services to connect patients with designated assistance when they need it.

SOS integration capabilities

  • SOS trigger from supported patient applications or connected devices
  • Integration with third-party emergency response services
  • Transmission of configured patient and incident information
  • Sharing of available location information, subject to device permissions and availability
  • Emergency event notifications and status updates
  • Integration with designated care teams or response organisations

What customers can build

  • Emergency alert functionality in patient applications
  • Connected SOS solutions for elderly care and remote patient monitoring
  • Emergency escalation workflows for healthcare providers
  • Patient-to-response-service connectivity
Discuss SOS Integration

CareConnect enables SOS workflows through connected service providers. Emergency dispatch and response guarantees depend on the provider, deployment and integration.

05 · HEALTHCARE INTEROPERABILITY

Connect your healthcare ecosystem with the systems you already use.

Healthcare organisations depend on multiple applications, information systems, medical devices and external service providers. CareConnect helps connect these systems through APIs and integration services, enabling information to move across the healthcare ecosystem.

Your healthcare systems should work together. CareConnect connects medical devices, healthcare applications, external services and enterprise information systems through APIs, integrations and healthcare data interoperability.

APPLICATION INTEGRATIONAPIs & SDKs

Third-party API Integration

Integrate CareConnect with external applications and service providers.

  • Third-party healthcare application APIs
  • External patient and care-management services
  • Notification and communication services
  • SOS and emergency response providers
  • External device platforms and cloud services
  • Customer applications and digital services
HEALTHCARE SYSTEMSEMR · EHR · HIS · LIS

Healthcare Information System Integration

Connect with existing healthcare information systems and enterprise applications.

  • Electronic Medical Records (EMR)
  • Electronic Health Records (EHR)
  • Hospital Information Systems (HIS)
  • Laboratory Information Systems (LIS)
  • Pharmacy and clinical information systems, where required
  • Other customer-operated healthcare applications
ENTERPRISE INTEGRATIONERP & Enterprise Systems

ERP & Enterprise Integration

Connect healthcare workflows with the organisation's business and operational systems.

  • ERP system integration
  • Patient and customer information synchronisation, where applicable
  • Billing and financial system integration
  • Inventory and asset management integration
  • Service and operational workflow integration
  • Custom enterprise application integration
HEALTHCARE INTEROPERABILITYHL7 & FHIR

Healthcare Data Interoperability

Support structured healthcare data exchange using appropriate standards and interfaces where required by the customer.

  • HL7 integration
  • FHIR-based data exchange
  • REST APIs and web services
  • Secure data exchange between connected applications
  • Custom data mapping and transformation

HL7, FHIR and healthcare system integrations are scoped to each customer's APIs, data formats and access permissions—not every connector ships pre-built.

06 · REMOTE COMMUNICATION & DIGITAL CARE

Bring patients and healthcare teams closer.

Enable communication between patients and healthcare teams through connected digital experiences — as part of the broader connected-care ecosystem, not as a standalone video-calling product.

DIGITAL CARECareConnect

Audio & video

Audio and video communication between patients and care teams.

Remote interaction

Remote patient interaction within your care workflows.

Media processing

Audio/video processing capabilities where supported in your deployment.

Workflow integration

Integration with patient and clinician workflows.

Digital-care experiences

Connected digital-care experiences across your branded applications.

07 · BUILD YOUR OWN PATIENT APP

Your brand. Your patient experience. Our technology foundation.

Healthcare companies and developers can use our open mobile application source code to build their own branded healthcare applications. The customer owns their application experience and product direction.

MOBILE SOURCE CODEAL AppStarter
  • White-label the mobile application under your own brand
  • Customise screens, navigation and patient workflows
  • Integrate with CareConnect backend APIs
  • Extend functionality using available SDKs and APIs
  • Build a patient experience aligned with your own healthcare services

Healthcare companies

Build and ship branded patient applications for your connected-care programmes.

Explore AL AppStarter

Individual developers

Explore and extend the application foundation without requiring a full enterprise AL Studio subscription unless your packaging needs it.

Get started
careconnect appstarter
Your brandWhite-label mobile experience
CareConnect APIsBackend integration path
08 · HEALTHCARE CLOUD & APPLICATION SERVICES

A cloud foundation for connected-care applications.

CareConnect brings together the application and cloud services needed to support connected healthcare workflows. Present the cloud as an extensible foundation that customers can build on and integrate with.

CLOUD SERVICESCareConnect Cloud

Patient & device data

Patient and device data services for your connected-care product.

Backend APIs

Backend APIs and integrations for applications and partner systems.

Application services

Application services that support patient and clinician experiences.

Device & gateway monitoring

Monitoring for devices and EdgeSphere Health deployments.

Data access

Data access for patient and clinician experiences you design.

Customer infrastructure

Integration with customer healthcare infrastructure where required.

09 · EXPEDITED COMPLIANCE SUPPORT

Accelerate your journey towards healthcare security and compliance requirements.

Healthcare products need to address demanding security, privacy, data protection and compliance expectations. Our engineering and cloud architecture can help customers accelerate this journey through security-conscious design, implementation support and deployment guidance.

COMPLIANCE SUPPORTExpedited Compliance Support

Built for HIPAA and SOC 2 readiness—without claiming formal certification.

Expedited Compliance Support — engineering support to help accelerate your compliance readiness.

Readiness focus

Our cloud architecture and implementation guidance are designed to support HIPAA and SOC 2 readiness, including controls associated with:

  • HIPAA readiness
  • SOC 2 readiness
  • Data protection and privacy requirements
  • Access control and identity management
  • Encryption and secure data handling
  • Auditability and operational monitoring

What we help accelerate

  • Security architecture and technical gap assessment
  • Access-control and identity design
  • Encryption and secure data handling
  • Audit logging and monitoring
  • Infrastructure and deployment configuration
  • Technical documentation and evidence preparation
  • Support for customer-led compliance assessments

We support HIPAA and SOC 2 readiness through architecture, controls and implementation guidance. This is not a claim that CareConnect or Akhila Labs is HIPAA or SOC 2 certified.

10 · CARECONNECT ARCHITECTURE

One connected-care ecosystem. Multiple ways to compose it.

Medical Devices → EdgeSphere Health → CareConnect Cloud & APIs → Patient App / Clinician Portal / Customer Systems — with supporting workflows, integrations and engineering foundations.

careconnect architecture

Supporting capabilities

PATIENT WORKFLOWSCareConnect SOS INTEGRATIONCareConnect APPLICATION INTEGRATIONAPIs & SDKs HEALTHCARE INTEROPERABILITYHL7 & FHIR ENTERPRISE INTEGRATIONERP & Enterprise Systems DIGITAL CAREAudio / Video MOBILE SOURCE CODEAL AppStarter COMPLIANCE SUPPORTExpedited Compliance Support
11 · WHY CARECONNECT?

Build your connected-care solution rather than starting from scratch.

  • Build your own connected-care solution rather than starting from scratch
  • Connect medical devices using a dedicated healthcare gateway
  • Bring patient, device and care workflows together
  • Extend patient experiences with SOS and emergency response integrations
  • Connect existing healthcare and enterprise information systems
  • Offer your own branded patient application
  • Extend the platform using APIs and SDKs
  • Accelerate security and compliance-readiness engineering
12 · GET STARTED

Build your connected-care ecosystem with CareConnect.

Whether you need a healthcare gateway, a remote patient monitoring solution, emergency response integration or a complete connected-care platform, we can help you build the right foundation.

BUILD WITH CARECONNECT

Ready to connect care devices to cloud?

Start with EdgeSphere Health and care workflows, or bring an existing healthcare product brief.